Responsible Gaming
at 75bat
75bat is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. We believe that entertainment and player welfare go hand in hand — and that every player deserves the tools to stay in control.
Section 1
Age Restriction Policy
Strictly 18+ Only: The 75bat platform is exclusively for adults aged 18 years and above. Underage gambling is prohibited without exception. Any account found to belong to a person under the age of 18 will be immediately suspended, all funds will be withheld pending investigation, and the matter will be handled in accordance with our Terms & Conditions.
75bat enforces a strict minimum age policy across all aspects of the platform — including casino games, sports betting, live dealer tables, and promotional offers. We do not permit players under 18 to register, deposit, wager, or claim bonuses under any circumstances.
During account registration and at the point of first withdrawal, all players are required to complete identity verification (KYC). This process confirms that the account holder is a real individual aged 18 or above. Accepted documents for age verification include a valid National Identity Card (NID), passport, or birth certificate issued in Bangladesh.
If you are a parent or guardian and you believe a minor in your household has accessed or registered on the 75bat platform, please contact our support team immediately at [email protected]. We will act swiftly to investigate and close the account. We also strongly recommend using parental control software — such as Net Nanny, Qustodio, or built-in device screen time features — to prevent minors from accessing gambling websites.
- Minimum Age: 18 years old for all 75bat products and services
- KYC Verification: Mandatory identity and age check for all players before first withdrawal
- Parental Controls: 75bat recommends all households with minors use parental filtering software
- Underage Accounts: Immediately suspended upon discovery; funds withheld and returned to payment source
- Reporting: Parents and guardians may report suspected underage access 24/7 via live chat
Section 2
Understanding Problem Gambling
Gambling, when approached responsibly, can be an enjoyable form of entertainment. The vast majority of 75bat players engage with our platform recreationally, setting budgets, treating losses as the cost of entertainment, and stopping when they choose. However, for a small proportion of players, gambling can develop into a problem that affects their finances, relationships, mental health, and overall wellbeing.
Problem gambling — sometimes referred to as gambling disorder — is characterised by a persistent pattern of gambling behaviour that leads to significant impairment or distress. It is not a sign of weakness or poor character. It is a recognised behavioural condition that can affect anyone, regardless of background, income level, or gaming experience. Recognising it early is the most important step toward addressing it.
At 75bat, we view player welfare as a fundamental responsibility, not a compliance checkbox. Our support team is trained to identify signs of distress, our platform is equipped with tools to help players manage their activity, and our policies are designed to prevent harm before it escalates. If you or someone you know is struggling with gambling-related issues, please know that help is available and that reaching out is always the right decision.
Remember: Gambling is entertainment, not a way to make money or solve financial problems. Never gamble with money you cannot afford to lose. If gambling feels like an obligation rather than a choice, it is time to take a step back and use the tools available to you on this page.
Section 3
Warning Signs to Watch For
Problem gambling rarely appears overnight. It typically develops gradually, and many players do not recognise the signs until the behaviour has already had a significant impact on their lives. The warning signs below are not a clinical diagnosis — they are indicators that your gambling habits may benefit from a closer look and, where appropriate, professional support.
If you regularly experience three or more of the following, we encourage you to use the self-assessment questionnaire in the next section and consider speaking with a support professional:
Gambling with money set aside for rent, food, bills, or family expenses
Feeling a compulsion to chase losses by placing additional bets immediately after losing
Needing to gamble with increasingly large amounts to achieve the same level of excitement
Feeling irritable, restless, or anxious when attempting to cut down or stop gambling
Lying to family members or close friends about the extent of your gambling activity
Borrowing money, selling possessions, or taking loans specifically to fund gambling
Neglecting work, study, family responsibilities, or personal health due to gambling sessions
Using gambling as an escape from stress, anxiety, depression, or personal problems
Repeatedly making unsuccessful attempts to cut back or stop gambling on your own
Feeling guilt, shame, or hopelessness after a gambling session, yet continuing anyway
Spending more time thinking about gambling — planning next sessions, reliving past wins
Relationships with family or friends becoming strained as a direct result of gambling
You are not alone. Millions of people worldwide experience gambling-related challenges at some point. Recognising the signs is an act of strength. 75bat's support team is available 24/7 to help you access the right tools, set protective limits, or begin a self-exclusion — all at no cost and without judgment.
Section 4
Self-Assessment Questionnaire
The following questionnaire is adapted from widely used responsible gambling screening tools. It is designed to help you reflect honestly on your gambling habits. Answer each question based on your behaviour over the past twelve months. This is not a clinical diagnostic tool — it is a private, personal reflection exercise to help you gauge whether your gambling may be becoming problematic.
Honest Reflection: Ask Yourself These Questions
If you answer "Yes" to three or more of these questions, we strongly encourage you to consider using one of the player protection tools available on 75bat, or to speak with a professional gambling support service.
Have you ever gambled with money that was originally set aside for essential living expenses — such as rent, groceries, or household bills?
Have you ever tried to win back money you lost by continuing to gamble in the same session or returning to gamble shortly afterwards?
Has anyone close to you — a family member, partner, or friend — ever expressed concern about the amount of time or money you spend gambling?
Have you ever felt the need to keep your gambling activity secret or to downplay how much you gamble when asked by someone you know?
Have you ever taken out a loan, borrowed money from friends or family, or sold personal possessions in order to have funds available for gambling?
Do you find that you need to gamble with larger and larger amounts of money in order to feel the same level of excitement or satisfaction that smaller bets previously provided?
Have you ever tried to reduce or stop gambling and found yourself unable to do so, despite genuinely wanting to?
Do you gamble as a way to escape from problems in your daily life, or to relieve feelings of stress, anxiety, loneliness, or depression?
Have you ever missed work, neglected family responsibilities, or put off important tasks because of time spent gambling?
After a gambling session, do you often feel regret, guilt, or a sense that things are getting out of control — yet find yourself returning to gamble again anyway?
If your honest answers raise concern, please do not wait. Contact 75bat support immediately via live chat, or reach out to the support resources listed in Section 8. Early intervention makes a significant difference in outcomes. All conversations with our support team are confidential.
Section 5
Player Protection Tools
75bat provides a comprehensive suite of responsible gaming tools, available to every registered player free of charge. These tools are designed to give you meaningful control over your gambling activity. You do not need to be experiencing a problem to use them — many players set limits proactively as a simple budgeting habit. All tools can be activated via your account settings or by contacting support.
Deposit Limits
Set a maximum deposit amount per day, week, or month. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.
Instant ActivationLoss Limits
Define the maximum amount you are willing to lose within a set timeframe. When your net losses reach the threshold, further wagering is suspended for the remainder of the period, protecting your bankroll from deeper losses in a single session.
Instant ActivationSession Time Limits
Set a maximum session duration. You will receive an on-screen reminder when your chosen time is approaching, and your session will automatically end when the limit is reached — regardless of game state or open bets.
Instant ActivationCooling-Off Period
Take a short break from gambling without committing to full self-exclusion. Cooling-off periods are available in durations of 24 hours, 48 hours, 72 hours, or 7 days. During this period, your account remains intact but all wagering is suspended.
TemporarySelf-Exclusion
Request a full account suspension for a defined period of 1, 3, 6, or 12 months, or permanently. During self-exclusion, your account cannot be accessed, reactivated, or used to place bets or deposits. See Section 7 for full details.
Permanent OptionReality Check Reminders
Enable periodic on-screen notifications that display how long you have been playing and how much you have wagered in the current session. These prompts encourage mindful play and give you a regular opportunity to pause and reflect.
CustomisableAll tools listed above are available at no cost to every 75bat player. To activate any tool, navigate to Account Settings → Responsible Gaming or contact support via live chat. Our team can activate any limit or exclusion on your behalf immediately, 24 hours a day, 7 days a week.
Section 6
Deposit & Wagering Limits
Setting deposit and wagering limits is one of the most effective responsible gaming measures available. By defining a financial boundary before you begin playing, you remove the risk of impulsive decisions made in the heat of a session. The table below outlines the standard limit tiers available to all 75bat players. Custom amounts can be requested by contacting support.
| Limit Type | Period | Minimum | Maximum | Takes Effect | How to Change |
|---|---|---|---|---|---|
| Deposit Limit | Daily | ৳500 | ৳50,000 | Immediately (reduction) / 24 hrs (increase) | Account Settings or Live Chat |
| Deposit Limit | Weekly | ৳1,000 | ৳150,000 | Immediately (reduction) / 24 hrs (increase) | Account Settings or Live Chat |
| Deposit Limit | Monthly | ৳2,000 | ৳500,000 | Immediately (reduction) / 24 hrs (increase) | Account Settings or Live Chat |
| Loss Limit | Daily | ৳500 | ৳50,000 | Immediately (reduction) / 24 hrs (increase) | Account Settings or Live Chat |
| Loss Limit | Weekly | ৳1,000 | ৳150,000 | Immediately (reduction) / 24 hrs (increase) | Account Settings or Live Chat |
| Session Time Limit | Per Session | 15 mins | 8 hours | Next session | Account Settings or Live Chat |
| Cooling-Off Period | 1–7 days | 24 hours | 7 days | Immediately | Live Chat only |
All limit reductions take effect immediately and cannot be reversed until the stated period has elapsed. This deliberate asymmetry — instant tightening, delayed loosening — is an intentional safeguard that prevents impulsive decisions to increase limits during a gambling session. If you wish to increase a limit, your request is subject to a mandatory 24-hour reflection period before the change is applied.
Important: Deposit and wagering limits apply to all payment methods on the platform — bKash, Nagad, Rocket, Upay, Visa, and Mastercard. You cannot bypass a limit by switching payment method. Limits are enforced at the account level, not the payment-method level.
Section 7
Self-Exclusion Programme
Self-exclusion is the most comprehensive player protection tool available on the 75bat platform. It allows you to voluntarily suspend your account for a defined period, during which you will be unable to access the platform, make deposits, place bets, or receive promotional communications. Self-exclusion is free, immediate, and does not require justification.
We treat all self-exclusion requests with the highest priority. When a self-exclusion is applied, your account is locked within minutes of your request being confirmed by our support team. Any pending bets at the time of exclusion are settled according to their normal outcome; winnings from those bets will be returned to your registered payment method.
- Available Durations: 1 month, 3 months, 6 months, 12 months, or permanent (indefinite)
- How to Request: Contact 75bat support via live chat or email at [email protected] and state your preferred exclusion period
- Takes Effect: Within minutes of your request being confirmed by a support agent
- During Exclusion: Account inaccessible, deposits blocked, all promotional emails and SMS suspended
- Account Balance: Any positive balance at the time of exclusion is retained and returned on request after the exclusion period ends
- Re-activation: Time-limited exclusions can be reviewed for re-activation after the full period has elapsed, subject to a mandatory seven-day reflection period. Permanent exclusions cannot be reversed.
- Re-registration Blocked: 75bat actively checks new registrations against its self-exclusion list. Attempts to re-register under a different identity during an active exclusion period will result in immediate account closure and forfeiture of any deposited funds.
Permanent Self-Exclusion: If you choose permanent self-exclusion, your account will be closed indefinitely. This decision cannot be reversed at any point in the future, regardless of circumstances. 75bat strongly encourages players considering permanent exclusion to also seek professional support from an addiction counselling service to complement the account closure.
Need to Self-Exclude Right Now?
Our support team is available around the clock. If you feel that your gambling is out of control and you need your account closed immediately, please contact us now. There is no waiting period — self-exclusion is activated within minutes.
Live chat available 24/7 | Average response: 2–5 mins | All requests treated with full confidentiality
Section 8
Support & Help Resources
Seeking help is a sign of self-awareness and strength. If you feel that gambling is becoming a problem in your life — or if you are concerned about someone you care about — the following resources are available to provide guidance, counselling, and practical support. All services listed are confidential.
75bat Live Support
Our trained support agents are available 24 hours a day, 7 days a week. They can activate limits, process self-exclusion requests, and refer you to external counselling services. Contact us via live chat from within your account or by emailing [email protected].
Kaan Pete Roi (কান পেতে রই)
Bangladesh's leading emotional support and mental health helpline. Staffed by trained volunteers, the service provides confidential listening and crisis support for individuals experiencing distress, including issues related to addictive behaviours and financial stress.
National Mental Health Helpline
The Government of Bangladesh operates a national mental health helpline providing referrals to counselling services and addiction treatment centres across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and other major cities. Accessible to all citizens free of charge.
Family & Community Support
Talking to a trusted family member, friend, or community leader can be a powerful first step. You do not need to face gambling-related challenges alone. Many communities across Bangladesh, including those in Cox's Bazar, Mymensingh, and Barisal, have established informal support networks for individuals experiencing behavioural difficulties.
Gamblers Anonymous
Gamblers Anonymous is an international peer-support fellowship with a presence in South Asia. The programme uses a structured twelve-step recovery framework and connects individuals with others who have firsthand experience of overcoming gambling-related challenges. Meetings are confidential and free.
Account Self-Service Tools
You can manage your own responsible gaming settings at any time by visiting Account Settings → Responsible Gaming on the 75bat platform. Set deposit limits, activate cooling-off periods, or initiate self-exclusion without needing to speak to anyone — available instantly, around the clock.
75bat does not provide clinical addiction treatment. The information and tools on this page are provided to support player welfare and are not a substitute for professional medical or psychological advice. If you believe you have a serious gambling disorder, please consult a qualified healthcare professional or addiction specialist in your area.
Play Responsibly. Play at 75bat.
Explore our full range of games and betting markets — all in a secure environment built with your welfare in mind. Set your limits, play within your budget, and enjoy the experience.